Telegram88 Privacy Policy – Personal Data Protection for Malaysian Players

1Introduction – telegram88's Commitment to Your Privacy

Telegram88 ("we", "Platform") understands that privacy is more than a legal obligation — it is our moral responsibility to every Malaysian player who trusts this platform. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.

This document sets out clearly and transparently: what personal data we collect from you, why we need it, how it is stored and protected, and what your rights are as the owner of that data. We believe you have the right to know what happens to your information, which is why we have written this policy in plain, easy-to-understand language — free from confusing legal jargon.

By registering for or using the telegram88 platform, you consent to the collection and use of your personal data as described in this document. If you do not agree, please contact us to discuss alternative options or discontinue use of the platform.

2Types of Personal Data We Collect

Telegram88 only collects data that is necessary to provide Malaysian players with a secure, fair, and efficient service. The following are the categories of data we collect:

We not collect credit or debit card information directly. All payment processing is handled by third-party providers that are PCI-DSS compliant.

3How We Collect Your Data

3.1 Data You Provide Directly

The majority of our data is collected directly from you when:

• The telegram88 account registration process — name, email, phone number, and password.
• Identity verification (KYC) — a copy of your MyKad or passport to verify your age and identity.
• Making a deposit or withdrawal — details of your chosen payment method.
• Contacting customer support — contents of live chat conversations or emails.
• Completing feedback or promotional forms — information you provide voluntarily.

3.2 Automatically Collected Data

When you use the telegram88 platform, our system automatically records:

• IP address and approximate geolocation information (state within Malaysia).
• The type of device, operating system, and web browser you are using.
• The time and duration of your gaming sessions.
• Games played, total bets placed, and win/loss history.
• Cookies and similar tracking technologies (see Section 9).

4How We Use Your Personal Data

Telegram88 uses your personal data for the following specific and lawful purposes:

• Account Management: Creating, verifying, and managing your telegram88 account.
• Payment Processing: Deposits and withdrawals in MYR are processed via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX.
• Platform Security: Detecting and preventing fraud, money laundering, unauthorised access, and platform abuse.
• Legal Compliance: Fulfilling KYC (Know Your Customer) obligations and relevant statutory reporting requirements in Malaysia.
• Customer Support: Providing effective support and resolving your queries promptly.
• Service Improvements: Analysing usage patterns to continuously improve the overall player experience.
• Service Communications: Sending important notifications related to your account, transactions, and security.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offer appropriate assistance.

5Sharing Data with Third Parties

Telegram88 do not sell your personal data to any party for marketing or commercial gain. We only share your data in limited and necessary situations, as follows:

5.1 Trusted Service Providers

We may share necessary data with third-party service providers who assist us in operating the platform, including payment solution providers (Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, FPX), verified game providers, and cloud hosting and infrastructure services. All such providers are bound by strict data protection agreements and may only use your data for the specified purposes.

5.2 Legal Requirements

Telegram88 may disclose your data to Malaysian government authorities or law enforcement bodies where required by law, court order, or in response to an official investigation related to the prevention of financial crime or money laundering.

5.3 Platform Protection

Where the security of the platform or other users is at risk, telegram88 reserves the right to share necessary information with relevant parties for protection and prevention purposes.

6Security Measures & Data Protection

Telegram88 invests heavily in security infrastructure to ensure your personal data remains protected at all times. The technical and organisational measures we have in place include:

• 256-bit SSL Encryption: All data transmitted between your device and telegram88's servers is encrypted using TLS 1.3 with 256-bit ciphers — the same standard employed by leading banking institutions.
• Data Encryption at Rest: Sensitive data stored on our servers, including financial information, is also encrypted using AES-256.
• Two-Factor Authentication (2FA): 2FA is available for all member accounts as an added layer of security.
• 24/7 Security Monitoring: Our automated monitoring system tracks account activity to detect anomalies and unauthorized access attempts.
• Internal Access Controls: Only authorised telegram88 staff with a legitimate business need are permitted to access users' personal data.
• Regular Security Audits: Security audits by independent third parties are conducted on a regular basis to identify and address any vulnerabilities.

That said, we want to remind players that no online security system is 100% impenetrable. We therefore encourage players to take their own precautions, such as using strong passwords and never sharing account details with anyone.

7Data Retention Period

Telegram88 retains your personal data only for as long as necessary for the purposes outlined in this policy or as required under Malaysian law. The following are general data retention guidelines:

• Active Account Data: Retained for the duration that your telegram88 account remains active.
• Financial Transaction Records: Retained for a minimum of 7 years after the transaction date, in accordance with Malaysian financial and tax legal requirements.
• KYC Records: Retained for a minimum of 5 years after account closure, in compliance with the requirements of AMLA (Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001).
• Support Communication Logs: Retained for 2 years after the case is resolved.
• Technical Data & Access Logs: Retained for 90 days for security and troubleshooting purposes.

Once the retention period expires or the data is no longer needed, telegram88 will delete or destroy it in a secure and irreversible manner.

8Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data held by telegram88:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete data.
• Right to Erasure: You may request the deletion of your data when it is no longer required, subject to any applicable legal retention obligations.
• Right to Object to Processing: You may opt out of the use of your data for marketing purposes at any time.
• Right to Restriction: You may request that we restrict the processing of your data under certain circumstances.
• Right to Data Portability: You may request your data in a machine-readable format.

To exercise any of the above rights, contact the telegram88 support team via 24/7 live chat or email us at support@telegram88.ws. We will process your request within 14 working days.

9Cookies, Tracking Technologies & Analytics

9.1 What Are Cookies?

Cookies are small text files stored on your device when you visit the telegram88 platform. They help us recognise you when you return, remember your preferences, and ensure a smoother gaming experience.

9.2 Types of Cookies We Use

• Essential Cookies (Required): Required for core platform functions such as login, session verification, and security. Cannot be disabled.
• Performance Cookies: Collects information on how players use the platform to help us improve performance and loading speeds.
• Functional Cookies: Remembering your preferences, such as language settings, preferred betting limits, and display format.
• Analytics Cookies: Helps us understand how players interact with the platform as a whole, enabling continuous improvements. This data is collected in aggregate and anonymised form.

9.3 Managing Cookies

You can manage and delete cookies through your web browser settings. Disabling certain cookies may affect the functionality of some parts of the telegram88 platform. We do not use third-party cookies for advertising purposes.

10Protection of Children's Data

The telegram88 Platform is intended for individuals aged 18 years of age and above only. We do not knowingly collect personal data from individuals under the age of 18.

If we discover that data from an underage individual has been collected without valid consent, we will take immediate steps to delete that data and close the associated account. Parents or guardians who find that a child under their care has registered on telegram88 are urged to contact us immediately via customer support.

11Amendments to This Privacy Policy

Telegram88 reserves the right to update or amend this Privacy Policy from time to time in response to changes in law, technology, or the way we conduct our business. Any significant amendments will be communicated to you via:

• In-platform notifications on telegram88 when you log in.
• Email to the address registered to your account (for material changes).
• Update the "Updated" date at the top of this document.

Continued use of the telegram88 platform after the effective date of any amendment constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your privacy.

12Contact Us – Privacy Enquiries & Data Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or how telegram88 handles your personal data, please reach out to us through the following channels:

• Live Chat: Available 24/7 on the telegram88 platform — the fastest way to get a response.
• Email: support@telegram88.ws — we will respond within 1–2 business days.

We take every privacy-related complaint seriously and will work to resolve any issues in a timely manner. If you are not satisfied with our response, you have the right to escalate your concerns to the Personal Data Protection Commissioner of Malaysia (PDC) under the PDPA 2010.

This Privacy Policy was last updated on 1 January 2026 and drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).